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Member Help Center
Running a hospitality business requires juggling priorities and putting out fires. We understand.
You don't have to be an expert in everything. The best operators surround themselves with the right resources.
Need an answer quickly? Text Us -- 860.390.9266
Let us know where you need support today.
I want to...
- Post a job
- Handle an employee issue
- Create or update an employee handbook
- Understand paid leave requirements
- Find HR resources
- Learn about apprenticeship or workforce programs
I want to...
- Understand a new law or regulation
- Get help with a legal issue
- Prepare for a health department inspection
- Respond to a Department of Labor inquiry
- Understand licensing requirements
- Find a restaurant attorney
- Reduce my business risk
- Get compliance resources and templates
- Understand wage and hour laws
- Learn about tipping and tip credit rules
I want to...
- Find healthcare solutions for my team
- Provide mental health support & resources
- Find business insurance
I want to...
- Learn about legislation affecting my business
- Understand a new state or local requirement
- Share concerns about proposed legislation
- Get involved in advocacy
- Connect with local officials or agencies
- Understand permitting or zoning issues
- Stay informed on government updates
I want to ...
- Save money
- Understand sales or payroll taxes
- Get financial guidance
- Improve profitability
- Find funding or grant opportunities
- Review my credit card processing costs
- Find payroll solutions
- Look for tax credits
- Find a POS system
- Explore online ordering solutions
- Improve reservations or guest management
- Learn about AI tools for hospitality
- Find & connect with software or technology providers
- Get help with oil recycling
I want to...
- Understand liquor laws
- Apply for or renew a liquor permit
- Learn about alcohol service requirements
- Get help with permit questions
- Learn about dram shop laws
- Train my staff on responsible alcohol service
I want to...
- Get ServSafe certified
- Get alcohol certified
- Train my employees
- Provide leadership or workforce development opportunities
- Learn best practices
- Explore scholarships
- Attend educational events
I want to...
- Promote my business
- Learn about tourism partnerships
- Become a sponsor
- Celebrate my business milestone
I want to...
- Find a trusted vendor
- Find an insurance provider
- Find an accountant
- Find an attorney
- Find a payroll provider
- Find a technology partner
- Find an architect or designer
- Find equipment suppliers
- Connect & network with operators & industry professionals
I want to...
- Learn about membership
- Understand available member benefits & resources
- Get more involved
- Join a committee
- Attend networking events
- Volunteer
- Become a sponsor or partner
- Update my membership information
- Add my team to my account
- Renew my membership
- Learn about dual membership with the National Restaurant Association
I need help with ...
- A lawsuit
- A Department of Labor issue
- A health department issue
- A licensing issue
- A liquor law issue
- An employee emergency
- A media issue
- A crisis affecting my business
- I'm not sure who to call
