Assistant Manager - 374 Kitchen + Cocktails
Seeking full time assistant manager to support daily restaurant operations and deliver an exceptional guest experience. This role is highly visible on the floor and requires a hands-on leader who can guide the team, maintain service standards, and help ensure each shift runs smoothly and efficiently.
Responsibilities include:
- Support the General Manager in overseeing daily front of house operations.
- Lead the floor during assigned shifts, including opening and closing the restaurant.
- Maintain a strong presence in the dining room and assist with guest concerns, table visits, and service recovery.
- Support the host team and help manage reservations, the waitlist, seating flow, and overall pacing of the dining room.
- Supervise, coach, and motivate servers, bartenders, hosts, runners, and support staff.
- Assist with training and onboarding new front of house employees.
- Reinforce service standards, menu knowledge, allergy procedures, appearance standards, and restaurant policies.
- Coordinate closely with the kitchen, bar, and management team to maintain efficient communication and service.
- Assist with shift assignments, side work, breaks, staffing adjustments, and employee performance issues.
- Monitor dining room cleanliness, organization, ambiance, and readiness throughout service.
- Assist with cash handling, drawer reconciliation, tip procedures, comps, voids, and closing reports.
- Help manage inventory and restocking of front of house supplies.
- Respond professionally to guest feedback and help resolve issues promptly and appropriately.
- Help maintain compliance with food safety, alcohol service, workplace safety, and company standards.
- Step into other operational areas as needed to support the team and the success of the restaurant.
Qualifications:
- Previous restaurant leadership or supervisory experience preferred.
- Strong understanding of front of house restaurant operations.
- Excellent communication, organization, and problem-solving skills.
- Confident, professional, and calm in a fast-paced environment.
- Ability to coach employees, address concerns, and hold team members accountable.
- Guest-focused mindset with strong hospitality instincts.
- Availability to work evenings, weekends, holidays, and varying shifts.
- Ability to stand for extended periods and lift restaurant supplies as needed.
Ideal Candidate:
- The ideal candidate is dependable, proactive, approachable, and comfortable taking ownership of a shift. They lead by example, communicate clearly, support both guests and employees, and understand how to balance hospitality, efficiency, teamwork, and accountability.
Email Hannah@FlandersFish.com to join the 374 team!